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Note: If you’re looking for your shipping status the quickest way to find is by signing into your account and viewing your order history there. Once your order has shipped your tracking number will provide the latest updates via the UPS tracking website: https://www.ups.com/track 

For frequently asked questions please view our FAQ page.

For other inquiries, questions, comments or concerns feel free to email us directly at hello@newmatter.com. We typically reply to all emails within 24 hours but please note that during the holiday season responses may take slightly longer than normal. 

We look forward to hearing from you!