Please contact our support team for assistance at hello@newmatter.com

For the best results, use products every day as part of your personal care routine.

If you have any adverse reactions to our products, please contact your health care provider immediately. If it is an emergency, please call 911. 

For general questions about our products, please contact our support team for assistance at hello@newmatter.com 

We will email you a shipment notification along with a tracking number as soon as your package ships.

Yes! Please check with your local recycling programs to find out which locations accept our type of containers.

No, we never test on animals and our products are paraben-free, gluten-free, and vegan.